EVERYTHING TAKEN CARE OF

There is an adults-only pool for guests aged 16 and over. Please visit the Hotel Facilites section and select 'Pools' for more information.

There is not a specific adults-only restaurant however there is an adults-only area in the main restaurant. Please visit the Food & Drink section and select 'Restaurants ' for more information.

There is an adults-only bar which is located by the adults only pool and is open from 10:00-22:00. Please visit the Food & Drink section select 'Bars' for more information.

You should find your departure information on the TUI app 48 hours before you're due to leave. If you're unable to get your departure time on the app, your BLUE® Guides will be more than happy to give you this information the day before departure. 

Transfer journey to the airport is approximately 15 minutes.

You can check in using the TUI app or website under the Manage My Booking section. Just so you know, if you're flying with an airline other than TUI Airways, you may have to check in on their website. Please note that Sharm el Sheikh airport does not accept online check-in and you'll need to check in at the airport. Before entering the airport you will need to show proof of flight which you can do by taking a screen shot of your flight details from the TUI app or alternatively if you have any paperwork this can also be shown. Please go to your airline's website for more information.

Please check the government websites for the countries you're travelling to and from for duty free allowances. 

At Sharm el Sheikh airport there is an airport lounge available which can be booked online with Pearl assist or when at the airport . There is also a fast track service meet and greet which can be booked via the BLUE® Guides in resort. 

Yes there is a small smoking area after security in the departure area. 

There are 2 ATMs in the hotel. One is located in the Piano bar and the other one next to the Cue bar. Both ATMs exchange Sterling,Euros and Dollars into local Egyptian money and also you are able to use your bank cards to take money out . Please note the ATMs only dispense local currency . 

There is an onsite doctor. Should you require any medical assistance whilst on holiday, please see one of our BLUE® Guides for assistance. Just so you know, there will be a consultation fee to see the doctor. Please when visiting the clinic take your insurance details and your passport with you.

The nearest pharmacy is located in the Baron Boulevard which is located at the side of the hotel, For any assistance please see one of our BLUE® Guides in resort.

There is a wide range of daytime activities, which can be found on the Daily Programme section on the BLUE® App.  Some activities are bookable such as Archery and the well-being classes.  All sessions that require a booking will be available to book at 17:00 for 48 hours in advance.

Please see the Activities & Entertainment section for more information. 

There is a wide range of entertainment and shows on offer every evening in both the Venue and the Piano bar with our resident entertainment team,local shows and acts flown in from the UK. Please see the Activities & Entertainment section and select ' Evening Entertainment' for more information

There is evening entertainment for little ones. This show is called Blue Tots from 20:00-20:15 and the TUI Bots between 20:15-21:00 in the Venue. Please see the Activities & Entertainment  and select 'Evening Entertainment' for more information.

Every evening you can listen to our resident musicians in the piano bar and also down on the terrace. Our resident show cast also will perform in the Piano bar. Several times a week there is a silent disco held in the Piano bar. Please see the Activities & Entertainment section for more information.

IVO Beach is an adults-only beach club (ages 16+) offering a relaxing and exclusive experience. There are two package options available:

• Standard Package: $30 per person (minimum of 2 people), or $45 for single use

• Premium Package (includes breakfast and lunch): $45 per person (minimum of 2 people), or $65 for single use

Reservations can be made up to 48 hours in advance using the same kiosks located in reception that are used for à la carte restaurant bookings.

Please see Hotel Facilities and select 'Ivo Beach' for more information.

There are 3 pools that are acclimatized during the winter months which are the Main pool, Family pool and Adults Only pool. All other pools (infinity and activity pool are not acclimatized during the winter months).

There is a sandy beach which is private to the hotel however the shoreline is very rocky and uneven therefore we highly recommend wearing water shoes when entering the water . There is also a floating jetty that has access directly to the sea and you will have access to the water by step ladder to discover the beautiful coral reefs to do some snorkeling. Please see the Hotel Facilites section and select 'Beach' for more information.

There is an indoor pool which is situated in the Chavanna spa. This comes at an extra cost for this, which for 1 hour use costs 950le (approximately £15.00) this also includes the sauna and steam room.

There is a jacuzzi which again for 1 hour use will cost 700le (approximately £11.00).  Please visit the Hotel Facilites section and select 'Chavana Spa' for more information.

There are 2 waterslides which are situated in the family pool. Please visit the Hotel Facilites section and select 'Pools' for more information.

Pool towels will be delivered to your room by housekeeping. They can be changed on a daily basis. Please see Hotel Facilities and select 'Pool & Beach Towels' for more information.

You'll find the resort map in the Hotel Facilites section. For more details, please check the programme on the BLUE® App.

There are plenty of sunloungers around the pools and on the beach, and if you're ever unable to find one, you can request additional loungers with our recreation staff who work around by the pools. Please note that you are not allowed to reserve the sunbeds before 08:00. Please visit the Hotel Facilites section and select ' Sunloungers' for more information.

There is a hairdressers at the hotel which is at the end of the corridor past the hotel shops . This is an independent hairdresser so any treatments can be paid directly to the salon.

There is a hairdryer which you can find the mounted to the bathroom cabinet under the sink. 

All rooms include a safe and is free of charge to use. This will require a 4-6 digit number that you can choose personally to open and close your safe.

All rooms include Tea & Coffee making facilites. This will be replenished on a daily basis. 

All rooms include air conditioning. You will find by the bed a thermostat that will allow you to adjust the temperature individually . We do advise to make sure that all windows and doors are closed properly in order for the air conditioning to stay on. 

All rooms have a smart TV , If you would like to use Netflix, Spotify or Youtube, simply scan the QR code and cast from your phone or tablet. The sound also links to the speaker in your bathroom.

All rooms include a variety of toiletries. If you require any additional toiletries please dial 0 to request this with reception or this can also be requested on the Blue app. 

Please check your booking for the room type you have booked. You can find the hotel map on the Hotel Information section, which will show you where your room is located.

So, whether you prefer a high floor location with sweeping views of the ocean or desert, wish to be just a short walk from the main pool, or want to have your travelling friends and family next door to you, our 'Select Your Room' service makes it all possible. You can access this simply by clicking HERE 

You can upgrade your room type on the Manage My Booking section of the TUI app or the TUI website. If you prefer, you can visit a TUI Store or call the pre-travel line. Depending on availabilty, you may be able to upgrade your room type at the resort once you arrive. Just so you know, all room upgrades will be at an extra cost and are subject to availabilty.

You can change your room type on the Manage My Booking section of the TUI app or the TUI website. If you prefer, you can visit a TUI Store or call the pre-travel line. Just so you know, you may be charged amendment fees depending on your holiday start date, and there may be an extra charge if the room change is to an upgraded room category. Room changes are subject to availablity. Please note, all changes to your booking must be done before you travel.

As part of the all-inclusive package, you can enjoy three included à la carte restaurants: Marhaba (Middle Eastern), Casa Bianca (Italian), and Tiran (American/Tex-Mex).

Stays of 7 nights include one visit to each. For 10 nights, you get three included visits plus one extra. For 11–14 nights, you’re entitled to up to six visits (typically three per week).

Additional à la carte options such as Gokhan Asian, Gokhan Teppanyaki, and Stonegrill are available at an extra charge. All bookings are subject to availability.

Please see the Food & Drink section and select 'Restaurants' for more information.

To make a reservation for the a la cartes this can be done 48 hours in advance and up to 14:00 for same day dining on the 3 kiosks. These are located in the piano bar and lobby area and by the taxi desk. Please visit the Food & Drink section and select 'Restaurant Reservations' for more information on how to book the à la cartes.

There may be some themed nights in the main restaurant. 

The main restaurant, The Restaurant, serves breakfast from 07:00–10:30, lunch from 12:30–14:30, and dinner from 18:30–22:00.

For additional lunch options, both the Food Court and Tiran Diner are open from 13:00–16:00.

All à la carte restaurants are open in the evening from 18:30–22:00.

Please see the Food & Drink section and select 'Restaurants' for more information.

There are 2 other options for lunch which are the Food court by the side of the main pool ( serving burgers ,noodles, pizza and paninis and  the Tiran diner located down on the beach (different menu than evening time). Please visit the Food & Drink section and select 'Restaurants ' for more information.

There are food options available 24/7 throughout the day in different restaurants . Please visit the Food & Drink section and select 'Restaurants ' for more information.

If you would like to book a breakfast box or a packed lunch this can be done with the main reception. This must be booked before 18:00 the day before. 

There are snack bars open between mealtimes. Thea's Coffee Shop has food available from light breakfast, grab and go and afternoon tea . The bar has midnight snacks and the Marhaba restaurant will also be serving light late dinner. Please visit the Food & Drink section and select 'Restaurants ' for more information.

Room service is available 24 hours a day.  Please note this is note this is not part of the All inclusive package and is chargeable. To order room service please dial 66

You'll find a children's section in the main restaurant, and our à la carte restaurants have children's menus available. Please visit the Food & Drink section and select 'Restaurants' for more information. 

We will try our best to ensure that any special dietary requirements are met. Each dish in our buffet restaurants will be labelled with allergen information.  Please visit the Food & Drink section and select 'Restaurants' and then 'Dietary Requirements'. If you need to talk to us about any specific dietary needs, please use our chat function where one of our Sensatori Expert Dan will be able to assist you. We can also arrange for anyone with dietary needs a meeting with the food and beverage department and also one of the team from the food and beverage department will be happy to show you around the restaurants to highlight what is on offer.

All of our restaurants have vegetarian options and menus. Please visit the Food & Drink section and select 'Restaurants ' to view the menus or you can use our chat function where one of our Sensatori Expert Dan will be able to assist you.

There is a 24/7 bar which is located at The bar in the lobby area. Please visit the Food & Drink section for more information. And select 'Bars' for more information.

Thea's Coffee Shop' serves a wide variety of coffees and light snacks throughout the day from light breakfast, grab and go and also afternoon tea. Please see the Food & Drink and select 'Bars' for more information.

Premium drinks and cocktails are not included at the resort and will come with extra charge. Please see the Food & Drink section and select 'Bars' for more information

You can find our food and drink menus located on the reservation kiosks which are located in the piano bar, lobby area and by the taxi desk. This information is available to view on the BLUE® App. Please see the Food & Drink section and select 'Restaurants' for more information.

Yes there is a dress code for the restaurants. Please wear appropriate clothing. Gentlemen are able to wear in the evening time smart tailor shorts. Please also note swimwear, pool flip-flops/sliders and sports vests are only allowed during day time dining. 

The gym is open daily from 06:30-20:00 Please visit the Hotel Facilities and select 'BLUEf!t® Gym' to view the opening times.

Yes, the gym is free to use.

You can book all activities through the BLUE® App. You will be able to book sessions every day at 17:00 for 48 hours in advance . Please head to the daily programme section on the BLUE® App for information on when you can book.

There are no personal training sessions available however there are different activities and sessions available throughout the day. Please see the Activities & Entertainment section and select 'BLUEf!t® Programme' section for more information. 

Tennis can be booked at reception and this is available between 09:00-18:00. Please see the Activities and Entertainment section and select 'Sports' for more information. 

For health and safety reasons, archery is a supervised session and is available for ages 10+ . This is available to book everyday from 17:00 and reservations can be made for 48 hours in advance. There are different sessions throughout the day. Please see the Activities & Entertainment section and select 'Daytime Activities' for more information.

Tennis racquets,table tennis bats and footballs are available from the main reception .These activities may only be available at specific times and a booking system may be in place. Please see the Activities & Entertainment section and select 'Sports' for more information. You are also more than welcome to bring your own equipment to use when the court is available.

There is an independent watersports company based at the resort. Also please see the BLUE® Guides who will be able to advise you of experiences that involve watersports.  

There are different yoga classes availale which include Sunrise,Sunset and Hatha.

Please see the Activities & Entertainment and select 'Wellbeing' for more information.

Daily fitness classes are available. Please see the Activities & Entertainment section and select 'Fitness' for more information.

You can find the Spa menu in the 'BLUE® App by clicking Here.

There is a sauna but this is not included . The charge for this will be 950le (£16.00 approx) and this also includes the steam room as well. Please visit the BLUE® App by clicking Here for more information. 

There is spa called the Chavanna spa and this has an additional cost. There are lots of wonderful treatments available. Please see the Activities & Entertainment section and select 'Wellbeing' for more information.

There is a Multi sports court available which football can be played on. Also this can be booked at reception for hire . Please see the Activities & Entertainment section and select 'Sports' for more information.

You can register your child on the homepage of the BLUE® App. Once completed, you'll then be able to book via the Daily Programme section at 17:00 for the following day sessions. This is only for TUI KIDS CLUB. For Babyclub sessions everyday between 09:00-09:30 (except Sundays ) there is childcare info point at the Babyclub where you can speak with our dedicated childcare team and check availability and book sessions. Please see the Families section and select 'Kids Club How To Book' for more information.

You can book BabyClub directly with our BabyClub Hosts once in resort at childcare info point which is everyday except for Sunday between 09:00-09:30. Please note that Babyclub sessions are payable. For more information this can be found in the Families section and select 'BabyClub How To Book' for more information.

TUI KIDS' CLUB can only be booked in resort and this can be booked via the Blue App everyday at 17:00 for the following day sessions. Please note you will need to make the childcare registration for each child attending sessions before making a booking. Please see the Families section for more information .

TUI KIDS' CLUB is for children aged 3-12 years and BabyClub caters for 0-3 year-olds.

We don't currently offer babysitting services, however, we do have our TUI KIDS' CLUB and BabyClub, where morning, afternoon are available six days a week and some evening sessions. Please see the Families section for more information.

Please note that pushchairs are not available for hire at the resort. We highly recommend bringing your own to ensure comfort and convenience during your stay. 

The hotel can provide a cot in the room. Please speak with your Sensatori Expert Dan via the chat function for more information. 

All resorts offer a Stay & Play session, which you can join without booking. Please see the Families section and select 'Family Activities' for more information.

There are evening childcare sessions in TUI KIDS' CLUB and BabyClub 3 times per week. Just so you know, these are sessions are payable. Please see the Families section and select 'Evening Parties' for more information .

Our childcare sessions last 2 hours and also in Babyclub there is an evening session which is for 3 hours. Please see the Families section for more information .

Check out time is 12:00. Please see Hotel Facilities and select 'Check-In/Out' for more information.

There is a late check-out option which is subject to availability .Please check with the reception the day before your departure day. Late check out until 15:00 costs 50$ and until 18:00 which is the latest time of check-out this costs 70$ . Please see the Hotel Facilities section and select 'Check In/Out' for more information.

If you've pre-booked late check-out, this will be until 18:00. Please ensure you have the booking confirmation. 

There is a courtesy room to have a shower and get ready for your flight home after checking out from your room. This can be booked with reception when checking out. Please see the Hotel Facilities section and select 'Check In/Out' for more information.

All Inclusive is available until your pick-up time. For more information please use the chat function to get more details from our Sensatori Expert Claire.

There is a small luggage room for you to store your luggage after check-out but mainly suitcases will be kept outside the front of the reception area .Please see the Hotel Facilities section and select 'Check In/Out' for more information.

There are 2 ATMs in the hotel and one in the Baron Boulevard . Please see the Everything Taken Care section and select 'Currency Exchange & ATM' for more information.

All Sensatori by TUI BLUE resorts have a dedicated BLUE® Guide team who can assist you throughout your stay.You will find them situated in the Piano Bar everyday from 08:00-20:00. The Sensatori Expert Claire will also be on hand to assist you through the chat function, and also in resort. Please see the Contact section for more information on our team in resort and the BLUE® Guides' visiting hours.

Yes the welcome meeting will be held at 10:00 the day after you arrive. This is where your dedicated BLUE® Guides will give you all of the necessary information to get your holiday off to the perfect start. Please see the 'Daily programme' section for the timings and location.

If you're travelling for a special occasion, you can let us know by adding this to your booking, emailing the hotel directly, or using the chat function to speak to your Sensatori Expert Claire. Alternatively, if you're in resort, you can also speak to the BLUE® Guides who will be able to advise you what is available for special occasions. 

Explore the local area with ease through various options, from local buses and car rentals to our guided excursions. Discover everything you need to know about the local area and transportation in our "Discover Your Resort" section by clicking HERE

You can book experiences with your BLUE® Guides, who will be more than happy to give you all the information on what to expect and advise of any special offers happening. You will find our BLUE® Guides available everyday from 08:00-20:00 in the Piano Bar.

Taxis are bookable with the Limo desk that are located in the lobby area. Prices are on the desk and you can pay in local currency, Sterling, Euros and Dollars. Please note payment is by cash only. Please see the Discover your Resort section for more information. 

Please note that car hire is not available at TUI BLUE Sensatori Coral Sea.

Some resorts are in areas where public transport is easily accessible. Please see the Discover Your Resort for more information. If you're on holiday, you can also ask your dedicated BLUE® Guides for more information.

The nearest places closest to the hotel are Soho Square, Na'ama bay and Nabq. All of these local areas have shops, bars and restaurants. Please see Discover Your Resort for more information. If you're on holiday, you can also ask your dedicated BLUE® Guides for more information. 

Near to the hotel is Soho Square, Na'ama bay and Nabq. All of of these local areas have restaurants and bars. Please see the Discover Your Resort section and if you're on holiday already you can also see your dedicated BLUE® Guides for more information.

There are no local markets in Sharm el Sheikh however there is an area called Old market which is the local area and has lots of shops to buy souvenirs etc. This is a really nice area to visit especially of an evening time. Please see the Discover Your Resort Section and If you're already on holiday, you can also ask your dedicated BLUE® Guides for more information.

There is a small shop in the hotel that sells snacks and next to the hotel there is a row of shops called the Baron Boulevard and here you can find a small supermarket. Also another 15 minutes walk from the hotel there is a supermarket. 

We're committed to sustainability, and we're always implementing new things, from water-saving measures to energy-saving features in our resorts. We also complete regular beach cleans in some resorts. Please see the Sustainable BLUE® section for more information.

All resorts are involved with sustainability-related projects. Please see the Sustainable BLUE® section on the BLUE® App for more information.