EVERYTHING TAKEN CARE OF

ALL YOU NEED TO KNOW

ABOUT YOUR HOLIDAY

From the moment you book your holiday and throughout your stay in the resort, our Sensatori Experts are available to address any queries or questions you may have. They are dedicated to providing you with a personalized and tailored service to meet your specific needs.

If you have any burning questions that haven't been answered here, don't worry! Our team of Sensatori Experts is here to assist you.

Below you can find our handy frequently asked questions, where you can find answers to the most common questions that are asked.

REQUESTS/UPGRADES

Our Sensatori Experts are here to assist you with any special requests, allowing you to add those final touches to your holiday experience. You can easily reach them via Live Chat for personalised assistance.

Considering upgrading your room or adding a private transfer? You can conveniently do so through the 'Manage my booking' section on the TUI website.

SUSTAINABILITY

Our planet's resources are limited, and therefore it's our responsibility to conserve them. At TUI BLUE, we take sustainability seriously. We're not only committed to protecting the environment — we also care for the well-being of people and animals in and around our hotels.

In order to continue to lead the tourism industry in terms of sustainability, the TUI Sustainability Agenda was launched, which of course also applies to TUI BLUE. We see tourism as a positive force for good while being aware of our impact.

Special Dietary Requirements

We continuously work with the Chefs to ensure that special dietary requirements are met. You will find by all dishes our labelling system which explains what the ingredients are.

Please, speak to the head waiter or inform one of our BLUE® Guides or the reception team of any allergies or food intolerances.

DEPARTURE HOME

You can access your departure bus information conveniently through the BLUE® App 24 hours before your scheduled departure. Simply go into Hotel Info, General Info, Good to Know, Arrival & Departure, TUI Transfers.

Alternatively, you can obtain this information from our BLUE® Guides in resort.

On your departure day, please ensure that your bags are loaded onto the transfer bus. Upon arrival at the airport, remember to retrieve all your personal belongings from the bus and double-check that you have collected all your luggage.

TUI BLUE SENSATORI ATLANTICA CALDERA PALACE

YOUR QUESTIONS ANSWERED

FAMILIES ADULTS TRAVEL ILLNESS ENTERTAINMENT HOTEL FACILITIES HOTEL ROOMS FOOD AND DRINKS BLUEF!T® AND SPA CHILDCARE GOOD TO KNOW DISCOVERIES SUSTAINABILITY COMMON QUESTIONS

The hotel offers a splash park for children, open daily from 10:00 - 18:00. For more information please visit the 'Hotel Facilities' section by clicking HERE.

In most resorts, you can request a baby equipment pack. You can chat to one of our Sensatori Experts to find out more.

All of our Sensatori by TUI BLUE resorts have an adults-only pool for guests aged 16 and over. For more information please visit the 'Hotel Facilities' section by clicking HERE.

You should find your departure information on the TUI BLUE® app, under Good to Know, Arrival & Departure, TUI Transfers, 24 hours before you're due to leave. If you're unable to get your departure time on the app, your BLUE® Guides will be more than happy to give you this after 15:00 two days before departure.

Please visit the TUI app for more information on your transfer journey time.

You can check in using the TUI app or website under the Manage My Booking section. Just so you know, if you're flying with an airline other than TUI Airways, you may have to check in on their website. Some overseas airports do not accept online check-in and you'll need to check in at the airport. Please go to your airline's website for more information.

Please check the government websites for the countries you're travelling to and from for duty free allowances.

Some overseas airports have airport lounges, which you can book via the BLUE® Guides in resort. For more information please visit the 'Contact Us' section by clicking HERE.

Some overseas airports have a smoking area after security. Please check the airport website for further information.

You can exchange currency in reception.

The hotel has an onsite doctor if you require any medical attention whilst on holiday. Should you require any medical assistance whilst on holiday, please see one of our BLUE® Guides for assistance. Just so you know, there will be a consultation fee to see the doctor.

The nearest pharmacy is located about a 15 minute walk from the hotel in the village of Analipsi.

Pharmacies are generally open Monday through Friday, from 9:00 - 15:00.

All resorts have a wide range of daytime activities, which can be found on the Daily Programme section on the BLUE® App. For more information please visit the 'Activities & Entertainment' section by clicking HERE.

We have a wide range of entertainment and shows on offer every evening. You can see what's on by visiting the Daily Programme on the BLUE® App. For more information please visit the 'Activities & Entertainment' section by clicking HERE.

All resorts offer a range of evening entertainment to suit everyone, including little ones. For more information please visit the 'Activities & Entertainment' section by clicking HERE.

You'll find live music in various spots across each resort in the evenings. Please see the entertainment programme on the Programme section of the BLUE® App. For more information please visit the 'Activities & Entertainment' section by clicking HERE.

Some of our Sensatori by TUI BLUE resorts have cabanas on the beach. For more information please visit the 'Hotel Facilities' section by clicking HERE. Just so you know, beach cabanas cost a little extra and are payable locally.

We have a heated pool at the hotel, the indoor pool. This pool is heated only during April and October. For more information please visit the 'Hotel Facilities' section by clicking HERE.

Some of our Sensatori by TUI BLUE resort beaches are sandy, and we recommend wearing water shoes when visiting some of them. For more information please visit the 'Hotel Facilities' section by clicking HERE.

Most of our Sensatori by TUI BLUE resorts have indoor pools. For more information please visit the 'Hotel Facilities' section by clicking HERE.

The hotel offers a water park for children, which includes a variety of water slides for guests to enjoy. For more information please visit the 'Hotel Facilities' section by clicking HERE.

All of our Sensatori by TUI BLUE resorts have beach towels included. Some will place them in the room for your arrival, but all hotels have a towel station. For more information please visit the 'Hotel Facilities' section by clicking HERE.

You'll find the resort map in the Hotel Information section. All of our Sensatori by TUI BLUE resorts also offer a hotel tour with our dedicated BLUE® Guides, so you can get acquainted with your surroundings when you arrive. For more details, please check the programme on the BLUE® App.

All of our Sensatori by TUI BLUE resorts have plenty of sunloungers, and if you're ever unable to find one, you can request additional loungers with the resort. For more information please visit the 'Hotel Facilities' section by clicking HERE.

Some resorts have hair salons. For more information please visit the 'Activities & Entertainment' section and select ‘Wellbeing’ by clicking HERE.

All rooms include a hairdryer, which will either be mounted to the bathroom wall or in the drawers in the room. You can chat to one of our Sensatori Experts to find out more.

All rooms include a safe. You can chat to one of our Sensatori Experts to find out more.

All rooms include tea-and-coffee-making facilites. You can chat to one of our Sensatori Experts to find out more.

All rooms include air conditioning. You can chat to one of our Sensatori Experts to find out more.

All rooms have a TV. You can chat to one of our Sensatori Experts to find out more.

All rooms include bathrobes. You can chat to one of our Sensatori Experts to find out more.

Most rooms include a variety of toiletries. You can chat to one of our Sensatori Experts to find out more.

Please check your booking for the room type you have booked. You can find the hotel map on the Hotel Information section, which will show you where your room is located.

You can email the hotel directly or use our chat function to chat with one of our Sensatori Experts, who will be able to assist you. Please note, the hotel will do its best to accommodate all requests, however these are not guaranteed.

You can upgrade your room type on the Manage My Booking section of the TUI app or the TUI website. If you prefer, you can visit a TUI Store or call the pre-travel line. Depending on availabilty, you may be able to upgrade your room type at the resort once you arrive. Just so you know, all room upgrades will be at an extra cost and are subject to availabilty.

You can change your room type on the Manage My Booking section of the TUI app or the TUI website. If you prefer, you can visit a TUI Store or call the pre-travel line. Just so you know, you may be charged amendment fees depending on your holiday start date, and there may be an extra charge if the room change is to an upgraded room category. Room changes are subject to availablity. Please note, all changes to your booking must be done before you travel.

All of our Sensatori by TUI BLUE resorts have at least three à la carte restaurants included, and you can visit each one once per one-week stay. Just so you know, this is subject to availabilty. For more information please visit the 'Food & Drink' section and select ‘restaurants’ by clicking HERE.

You are able to book the à la carte restaurants up to 1 day before from 11:00 and this can be done via the kiosks situated the level below the main buffet restaurant or via the Atlantica App. For more information please visit the 'Food & Drink' section and select ‘restaurants’ by clicking HERE.

Yes, we have a variety of theme nights, including Cretan, Asian, Italian, Mexican and many more. For more information please visit the 'Food & Drink' section and select ‘restaurants’ by clicking HERE.

The Main Restaurant has the following opening times.

Breakfast: 07:30 - 10:30

Lunch: 12:30 - 14:30

Diner: 18:30 - 21:00

For more information please visit the 'Food & Drink' section and select ‘restaurants’ by clicking HERE.

You can have lunch in our Main Restaurant, or you can grab a bite at the TexMex, or in the pool bars. For more information please visit the 'Food & Drink' section and select ‘restaurants’ by clicking HERE.

We do not currently have a 24/7 restaurant. For more information please visit the 'Food & Drink' section and select ‘restaurants’ by clicking HERE.

Yes, just let us know at the reception the day before and we will have a packed lunch ready for you. For more information please visit the 'Food & Drink' section and select ‘restaurants’ by clicking HERE.

We have several snack bars open between mealtimes. For more information please visit the 'Food & Drink' section and select ‘restaurants’ by clicking HERE.

The hotel offers room service, which is not included in the holiday package. For more information please visit the 'Food & Drink' section by clicking HERE.

You'll find a children's section in the main restaurant and our à la carte restaurants have children's menus available. For more information please visit the 'Food & Drink' section by clicking HERE.

We'll try our best to ensure that any special dietary requirements are met. Each dish at our buffet restaurants will be labelled with allergen information. For more information please visit the 'Food & Drink' section by clicking HERE. If you need to talk to us about any specific dietary needs, please use our chat function where one of our Sensatori Experts will be able to assist you.

All of our restaurants have vegetarian options and menus. For more information please visit the 'Food & Drink' section by clicking HERE, or use our chat function where one of our Sensatori Experts will be able to assist you.

Some of our Sensatori by TUI BLUE resorts have adults-only restaurants and they all have adults-only areas in the main restaurant. For more information please visit the 'Food & Drink' section and select ‘restaurants’ by clicking HERE.

You can find the Guru Bar-Adults Only located by the adults pool. For more information please visit the 'Food & Drink' section by clicking HERE.

We do not currently have a 24/7 bar. For more information please visit the 'Food & Drink' section and select ‘bars’ by clicking HERE.

The hotel offers a variety of dining options, including bars and a cafeteria, which also serves a selection of sweet treats. For more information please visit the 'Food & Drink' section and select ‘bars’ by clicking HERE.

Premium drinks and cocktails are not included. For more information please visit the 'Food & Drink' section by clicking HERE.

You'll find our food and drink menus on the BLUE® App. For more information please visit the 'Food & Drink' section by clicking HERE.

Please note that there is an evening dress code and gentlemen are asked to wear full-length trousers or smart tailored knee-length shorts. For more information please visit the 'Food & Drink' section by clicking HERE.

Our gym is open from 07:00 - 18:00. For more information please visit the 'Hotel Facilities' section by clicking HERE.

Yes, the gym is free to use. For more information please visit the 'Hotel Facilities' section by clicking HERE.

You can book all activities through the BLUE® App. For more information please visit the 'Activities & Entertainment' section and select ‘BLUEf!t®’ by clicking HERE.

Some Sensatori by TUI BLUE resorts provide personal training for an extra charge. For more information please visit the 'Activities & Entertainment' section and select ‘BLUEf!t®’ by clicking HERE.

Some resorts may have a booking system for tennis. For more information please visit the 'Activities & Entertainment' section and select ‘Sports’ by clicking HERE.

For health and safety reasons, archery is a supervised session and will therefore need to booked. For more information please visit the 'Activities & Entertainment' section and select ‘Sports’ by clicking HERE.

Yes, you can pick up the tennis rackets from the BLUE® Guides and a football ball is always at the football pitch. For more information please visit the 'Activities & Entertainment' section and select ‘Sports’ by clicking HERE. You are also more than welcome to bring your own equipment to use when the court is available.

Unfortunatly we don't offer watersports in the hotel, but our BLUE® Guides will be more than happy to help you find the perfect activity for you. For more information please visit the 'Activities & Entertainment' section by clicking HERE.

Yoga classes are in the line-up at all resorts. For more information please visit the 'Activities & Entertainment' section and select ‘Wellbeing’ by clicking HERE. To view the full fitness programme please select the 'programme' section on the BLUE® App.

Daily fitness classes are in the line-up at all resorts. For more information please visit the 'Activities & Entertainment' section and select ‘BLUEf!t®’ by clicking HERE. To view the full fitness programme, please select the 'programme' section on the BLUE® App.

For more information please visit the 'Activities & Entertainment' section and select ‘Wellbeing’ by clicking HERE.

Using the sauna has an extra cost and is included if you book a treatment. For more information please visit the 'Activities & Entertainment' section and select ‘Wellbeing’ by clicking HERE. Just so you know, at some resorts, the sauna comes with an extra charge.

All Sensatori by TUI BLUE resorts have a spa, which has an additional cost. For more information please visit the 'Activities & Entertainment' section and select ‘Wellbeing’ by clicking HERE.

We have a footbal pitch in resort, feel free to use it anytime without booking. For more information please visit the 'Activities & Entertainment' section and select ‘Sports’ by clicking HERE. We also provide football activities, which you'll be able to view on the BLUE® App.

You can register your child on the homepage of the BLUE® App. Once completed, you'll then be able to book via the Daily Programme section. For more information please visit the 'Families' section by clicking HERE.

You can book BabyClub directly with the BabyClub Hosts in resort. BabyClub is payable. For more information please visit the 'Families' section by clicking HERE.

TUI KIDS' CLUB can only be booked in resort. For more information please visit the 'Families' section by clicking HERE.

TUI KIDS' CLUB is for children aged 3-12 years and BabyClub caters for 0-3 year-olds. For more information please visit the 'Families' section by clicking HERE.

We don't currently offer babysitting services however, we do have our TUI KIDS' CLUB and BabyClub, where morning, afternoon and some evening* sessions are available six days a week. Just so you know, evening sessions are payable. For more information please visit the 'Families' section by clicking HERE.

Yes, pushchairs can be hired from the BLUE® Guides at an extra charge. Please speak with your Sensatori Expert via the chat function for more information.

Some resorts will supply a cot in the room. Please speak with your Sensatori Expert via the chat function for more information.

All resorts offer a Stay & Play session, which you can join without booking. Please see the Daily Programme on the BLUE® App for days and times. For more information please visit the 'Families' section by clicking HERE.

All resorts provide evening childcare sessions. Just so you know, these are payable. For more information please visit the 'Families' section by clicking HERE.

Our childcare sessions last two hours. For more information please visit the 'Families' section by clicking HERE. You can also find more information regarding childcare sessions on the BLUE® App.

Please vacate your room by 10:30 on the day of departure. Please hand in your room key card(s) at the reception desk. For more information please visit the 'Hotel Facilities' section by clicking HERE.

All resorts have a late check-out option. Just so you know, late check-out is an extra charge and is subject to availabilty. You can arrange this directly with the hotel reception. For more information please visit the 'Hotel Facilities' section by clicking HERE.

If you've pre-booked late check-out, please ensure you have the booking confirmation. For more information please visit the 'Hotel Facilities' section by clicking HERE.

Most resorts have an area for you to shower and get ready for your flight home after checking out from your room. For more information please visit the 'Hotel Facilities' section by clicking HERE.

Most resorts allow you to remain All Inclusive until your pick-up time. For more information use the chat function to get more details from our Sensatori Expert.

All resorts have a luggage room for you to store your luggage after check-out. For more information please visit the 'Hotel Facilities' section by clicking HERE.

There is an ATM in the hotel by the spa and also another one in the centre of the village of Analipsi. You will also find several ATM's in all resorts, local villages and towns.

Please chat with The Sensatori Expert for more information.

All Sensatori by TUI BLUE resorts have a dedicated BLUE® Guide team who can assist you throughout your stay. For more information please visit the 'Contact Us' section by clicking HERE.

All Sensatori by TUI BLUE resorts have welcome meetings the day after you arrive. This is where your dedicated BLUE® Guides will give you all of the necessary information to get your holiday off to the perfect start. For more information please visit the 'Contact Us' section by clicking HERE.

If you're travelling for a special occasion, you can let us know by adding this to your booking, emailing the hotel directly, or using the chat function to speak to a Sensatori Expert. Alternatively, if you're in resort, you can speak to the BLUE® Guides who will be able to advise you what is available for special occasions.

There are plenty of things to do around the hotel, you can have a look at our section ‘Discover our resort’ by clicking HERE. If you are in resort our BLUE® Guides will be more than happy to give you the best tips on places to go and how to get there.

You can book experiences with our BLUE® Guides, who will be more than happy to give you all the information on what to expect. For more information please visit the 'Contact Us' section by clicking HERE.

If you need a taxi just dial 0 from your room and our friendly reception team will be happy to assist.

You can hire a car with our BLUE® Guides once in resort. Please see the 'Discover Your Resort' section for more information by clicking HERE.

The nearest bus stop is 10 minutes away from our hotel. The route takes you to Heraklion bus station one way and Chersonissos the other. Please see the 'Discover Your Resort' section for more information by clicking HERE.

There are plenty of things to do near the hotel, from bars, to shops and also amazing beaches. Please visit the 'Discover Your Resort' section for more information by clicking HERE. If you're on holiday, you can also ask our dedicated BLUE® Guides.

There are lots of places to eat nearby. Please visit the 'Discover Your Resort' section for more information by clicking HERE. If you're on holiday, you can also ask our dedicated BLUE® Guides.

Yes, please visit the 'Discover Your Resort' section for more information by clicking HERE. If you're on holiday, you can also ask our dedicated BLUE® Guides for more information.

The closest supermarket is in front of the hotel entrance. Please visit the 'Discover Your Resort' section for more information by clicking HERE. If you're on holiday, you can also ask our dedicated BLUE® Guides .

We're committed to sustainability, and we're always implementing new things, from water-saving measures to energy-saving features in our resorts. We also complete regular beach cleans in some resorts. Please see the Sustainable BLUE® section for more information.

All resorts are involved with sustainability-related projects. Please see the Sustainable BLUE® section on the BLUE® App for more information.

ANY QUESTIONS CONTACT ELIZABETH, YOUR SENSATORI EXPERT TODAY

SENSATORI BY TUI BLUE

EVERYTHING TAKEN CARE OF

BEFORE TRAVEL AIRPORT IN RESORT

BLUE® App

We really want to make your stay as easy and enjoyable as possible, so we'd love for you to download the BLUE® App before you arrive at the hotel. This way, you can be informed about what's happening in the resort from the very first moment!

Language Basics

Greek is a difficult language to master, but here are some basics.

Hello/Goodbye: Yassu

Yes: Ne

No: Ohee

Good morning: Kalimera

Good afternoon: Kalispera

Please: Parakalo

Thank You: Efharisto

Accessible Holidays

Here at TUI, we want to make travelling as easy as possible. And whether you book your holiday in one of our TUI Stores, or make your booking online, our friendly and knowledgeable Assisted Travel team are on hand to make sure your holiday’s right for you.

You can give the team a call on 0800 145 6920,

assisted travel page

ACCESSABLE

Curious about our resort's accessibility features? We have a dedicated webpage with all the details you need. Click HERE to learn more!

Accessible Travel

If you need assistance before your trip, call the pre-travel line. We'll take care of everything for you. And if you need assistance with your return flight, our BLUE® Guides will be happy to help you.

Restaurants and Cafes

Once you're inside the airport, you'll find a whole host of restaurants and cafés where you can grab a bite to eat.

Pharmacy

The nearest pharmacy is located about a 15 minute walk from the hotel in the village of Analipsi.

Pharmacies are generally open Monday through Friday, from 9:00 - 17:00.

You are of course welcome to contact our BLUE® Guides or our reception team if you have any questions or for anymore information regarding the pharamcy.

Doctor

The hotel has an onsite doctor if you require any medical attention whilst on holiday.

Please note there is a consultation fee*

If you require any medical assistance please see the BLUE® guides or call reception on 0. We will be able to assist you further.

Terms of Payment

We accept the following credit cards:

Visa
Eurocard
AMEX
Maestro
MasterCard
TUI Card
Debit card
You can also pay cash.

We ask you to pay your hotel bill before 12:00 pm on the day of departure at reception.

Currency Exchange & ATM

Currency Exchange

We offer a currency exchange service at the hotel reception for Euros and are able to change the following currencies:

US Dollar
Swiss Franc
English Pounds

There is an ATM in the hotel by the spa and also another one in the centre of the village of Analipsi.

You will also find several ATM's in all resorts, local villages and towns.

Late Check Out

If you are interested in a late check-out, please speak to the reception team at least one day prior to your departure, then visit reception at 14:00 the day before your departure to see whether this is possible. For any pre-purchased late check-outs, rooms are offered until 18:00.

Late check-out prices:

Until 15:00 - €90

Until 18:00 - €150

Until 21:00 - €250

Please note: Late check-out rooms are dependent on availability. On occassions you may be required to change room on the day of departure.

FAREWELL LOUNGE

For guests who are on evening flights, we have the Harmony Hall (opposite the hotel doctor's office) where you can relax in a comfortable space.

Luggage Room

The luggage is stored in our luggage room in the reception area or just outside the reception.

If you have any questions, please contact our BLUE® guides or the reception.

Airport check-in

To make checking-in for your flight as easy as possible – we’ve brought the airport check in desks here to your TUI BLUE Sensatori resort for you. This fantastic service is currently only available to TUI guests travelling on a TUI flight back to the UK on Tuesdays, Thursday and Sunday.

Skyserve will come to resort on your day of departure and check you in for your flight, issue your boarding cards, label your bags and take them to the airport. It’s as easy at that.

The porters will collect your bags from outside your rooms, you then need to ensure you go outside of the reception to collect your bags to check them in yourselves. To see what time your bag drop off is scheduled you will have to check the daily programme for your departure day 48 hours before, on the BLUE® App.

If you have already opted to use the online check in, this service can also be used as a bag drop. This means less queuing at the airport and more time to enjoy the resort and once you arrive at the airport, you can go straight through to the departure area.

GET MORE FROM YOUR HOLIDAY

DOWNLOAD OUR APPS TODAY

BLUE® App

On-holiday - dedicated app for your Sensatori hotel stay

Keep track on everything going on in the hotel

Get notifications and promotions

Find information on how to book a la carte restaurants

Complete childcare registration and book Kids Club sessions

Provide feedback on your experience

TUI APP

Your main TUI app is needed to manage your booking

Pay your balance

Check in online

Find out about your flight status and transfer information

Book experiences outside of your hotel

Book your next TUI Blue holiday

Download BLUE® APP

Download TUI APP

Download BLUE® APP

Download TUI APP

EVERYTHING TAKEN CARE OF

REQUESTS/UPGRADES

SUSTAINABILITY

Special Dietary Requirements

DEPARTURE HOME

Is there a splash park for children?

Is baby equipment included in the room?

Is there an adults-only pool?

Where will I find my departure information?

How long is the transfer journey?

How do I check in for my flight?

What is the duty free allowance?

Is there an airport lounge and how do I book it?

Is there a smoking area at the airport?

Where can I exchange currency?

Is there a doctor onsite?

Where is the nearest pharmacy?

Do you offer any daytime activities?

Do you have entertainment every evening?

Do you offer entertainment for the little ones?

Is there alternative evening entertainment, other than main show?

Does the hotel have cabanas on the beach and are they free?

Are any of the pools heated?

Is the beach sandy and easy to access?

Does the resort have an indoor pool?

Does the resort have water slides?

Are beach towels included?

How will I find my way around the resort?

Are there enough sunloungers for everyone?

Is there a hair salon in the resort?

Is there a hairdryer in the room?

Is there a safe in the room and is it included?

Are there tea and coffee-making facilites in the room?

Is there air conditioning in the room and is this included?

Is there a TV in the room?

Are there bathrobes in the room?

Are there toiletries in the room?

Where is my room located?

Can I request a certain room?

How can I upgrade my room type?

How can I change my room type?

Are there à la carte restaurants?

How can we book the à la carte restaurants?

Does the main buffet restaurant have themed nights?

What are the meal times?

Are there other restaurants for lunch?

Is there any restaurant open after dinner?

Does the hotel provide a packed lunch?

Are there any snack bars?

Is there room service?

Is the food suitable for children?

Does the hotel cater for special dietry requirements?

Does the hotel cater for vegetarians?

Is there an adults-only restaurant?

Does the hotel have an adults-only bar?

Does the hotel have a 24/7 bar?

Does the hotel have a coffee shop?

Does the hotel have premium drinks and cocktails?

Where can I find the food and drink menus?

Is there a dresscode for the restaurants?

What time is the gym open?

Is the gym included?

How can I book fitness activites?

Do you offer personal training sessions?

Do you have to book to play tennis?

Do you need to book for archery?

Do you supply the equipment for tennis and football?

Do you offer watersports?

Does the resort offer yoga classes?

Does the resort have fitness classes?

Where can I find the spa pricelist?

Does the resort have a sauna and is it included?

Does the resort have a spa and is this included?

Does the resort have a football pitch?

How do I book the TUI KIDS' CLUB?

How do I book BabyClub?

Can I pre-book the TUI KIDS' CLUB?

How old does my child need to be for the TUI KIDS' CLUB?

Do you offer a babysitting service?

Can I hire a pushchair?